About Us
Like electricity, gas & water, a drain is a vital utility touching everybody’s lives. Every home or business has a connection - a drain & sewer connection. SewerTech is a Houston-based, drain subscription platform. At SewerTech, we are purpose-driven to deliver personalized, on-demand maintenance needs with automated solutions.. Our vision is to subscribe every connection. To accomplish this, we combine technology with the power of passionate people, so each subscribed connection has an amazing experience.
Who We Are
SewerTech is a specialized sewer & drain company, serving homeowners, businesses and municipalities. We have over 30 plus years experience in the environmental, plumbing & sewer and landscape industries . Delivering Amazing experiences for our customers is at the heart of who we are.
Yes, it’s true, we do get excited about sewers. We deliver friendly, exceptional service, believing happy customer and the power of “word-of-mouth” advertising attract and multiply new customers. We believe customer loyalty begins with happy employees who smile and consistently deliver exceptional service.
Building trust by delivering value with our promises
We’re creating a platform that automates maintenance, enabling commercial properties to transform how plumbing & drain emergency services are solved.
Success is Helping Others Succeed
Our Mission
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Our Mission
To deliver exceptional customer experiences that enhances healthy lives and a healthy planet.
Every Connection Subscribed
Our Vision
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Our Vision
Every Connection Subscribed
To become the preferred service provider, solving the everyday repair and maintenance needs of homeowners, businesses, municipalities and governments.
Our Promise
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Our Promise
To deliver an optimistic, customer-centric experience that solves your problem and backed by a “worry-free” guarantee.
Our Markets
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Our Markets
Expertise in All Properties
Commercial, Residential, Healthcare, Hospitality, Retail, Education, Airports, Sports & Convention, Manufacturing, Warehouses & Distribution, Office Buildings, Apartments, Grocery Stores, Shopping Malls, Restaurants
Our Heritage
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Our Heritage
We are a 4th generation of sewer cleaners. In 1905, Bain Plumbing was launched in Ohio, installing indoor plumbing, cleaning sewer lines and repairing clogged toilets. After WWII, sewer & storm drainage systems were installed in new subdivisions.
Our Expertise
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Our Expertise
Starting with a landscape drain background, our sewer story began when our founders worked together in a nationwide plumbing/HVAC company - the 1st Home Service provider to introduce "one hour" service and "same day" A/C install.
Later, we joined forces again, leading several environmental & sewer maintenance firms, each targeting industrial plants, commercial properties and municipalities.
Unique Value Proposition
- Employee Owners - Happy employees deliver happy customer service. When an employee is respected as an ownership partner, the customer experience become long-term and consistently “amazing”.
- Subscription - We made facility maintenance simple and easy-to-use. As America's 1st to deliver an automated, monthly drainage plan, subscribers enjoy peace-of-mind, lower costs and control of their budget with our new DaaS (Drainage as a Service) business model.
- Professional Ethics - We’re adamant about delivering best practices, friendly and honest diagnostic solutions. When asked to come to your home, property or business, we are humbly grateful to have the opportunity to serve you- not exploit an emergency. If we can’t solve your need, we won’t charge.
We put people at the heart of everything we do. Knowing that drain problems are often hidden until a crisis occurs, the best way to overcome and solve a plumbing-related crisis is based on trust in the organization you depend on.
Founders
Relationships & results drive us. We love serving people, solving problems and building long-term customer relationships. Working together in plumbing/HVAC, environmental services or industrial cleaning businesses, we found that happy employees retained happy customers, who often became our best advocates.
As founders, we put our team and customers first. We surround ourselves with amazing & talented individuals who bring passion, professionalism & expertise to our team. We focus on the customer experience- to make it amazing!
Greg Paschall
Co-Founder
College: Miami University, Oxford, Ohio
SewerTech was founded to change how customers experience drain & sewer services. The joy of serving people and solving problems began at 16, when Greg started a landscape company that quickly grew to employ 22 and reached sales over $700k, helping fund college.
Tommy Burrell
Co-Founder
Tommy grew up in Mississippi on a farm, learning hard work and people skills. Before moving to Houston, he grew a rural propane route, that nobody wanted, from a losing route to become the company’s #1 route. The loyalty of customers directly impacted added sales, improved cash flows and developed recurring revenues.